How to contact staff?

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  2starsandaswirl · Member · Sep 10, 2012 at 10:20 am

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  Is there a way to email requests in, or is it just though this support forum?

  I have requested on here twice abbout moving subscribers from wordpress.com to wordpress.org and both haven’t had any replies.

  How do I go about getting this done please

  there are lots of other threads where people have requested and staff have responded and done this

  Many Thanks

  J

  The blog I need help with is: (visible only to logged in users)

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  myscavity · Member · Sep 10, 2012 at 11:32 am

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  I have paid for my domain but do I have to pay additional fees for every time I blog?
  Also my domain is not accessible to my friends when they type in my link luvyblog.com or luvyblog.wordpress.com, or http://luvyblog.wordpress.com. I only joined on Saturday 8th of november and am very new to this, and also a bit of a technophobe…please help!!!

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  myscavity · Member · Sep 10, 2012 at 11:49 am

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  sorry I meant I only joined this Saturday 8th September!!!

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  sanctifiedbrother · Member · Sep 10, 2012 at 2:36 pm

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  Here are two links that might help you, 2starsandaswirl:

  https://en.forums.wordpress.com/topic/transfer-subscribers-to-self-hosted-wordpressorg-site?replies=19

  and

  https://en.forums.wordpress.com/topic/moving-to-self-hosted-what-happens-to-followers-and-subscribers?replies=14

  Hope that helps!

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  sanctifiedbrother · Member · Sep 10, 2012 at 2:39 pm

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  Hi myscavity,
  I’m sure I’m not one of your friends, however I see your site fine.

  Each blog post you make shouldn’t cost you anything. It’s free to blog. Adding additional services, like upgrades and premium themes, will cost, not blogging.

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  2starsandaswirl · Member · Sep 10, 2012 at 4:26 pm

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  Thanks for the links – but they are saying the same thing again that a staff member has to move the subscribers and that is what am having an issue with. No staff are replying to my posts about it.

  So is this the only way to contact or can you email?

  Anyone know?

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  timethief · Member · Sep 10, 2012 at 4:30 pm

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  This is a peer support forum. Here Volunteers and Staff work cooperatively to deliver support. On this forum Volunteers answer most questions. There are millions of WordPress.com bloggers and many in any given day request help. Staff monitor and when Volunteers cannot provide the required support we flag threads for Staff attention. That has been done. What’s required is your patience.

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  staff-blorbo · Staff · Sep 10, 2012 at 9:58 pm

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  2starsandaswirl, I have replied at https://en.forums.wordpress.com/topic/moving-subscribers-from-wordpresscom-to-wordpressorg-site-please

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  myscavity · Member · Sep 11, 2012 at 10:58 am

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  Thank you so much sanctifiedbrother :-)

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  kvthadani4 · Member · Sep 11, 2012 at 11:11 am

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  Happiness Engineer- I need your help too for moving subscribers….PLEASE!!

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  sanctifiedbrother · Member · Sep 11, 2012 at 1:43 pm

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  Hi myscavity,
  You’re welcome. Just being neighborly!

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  staff-blorbo · Staff · Sep 11, 2012 at 4:15 pm

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  kvthadani4, I have transferred your email followers as requested.

  In the future, please do not post in three separate threads. Just start your own.

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  kvthadani4 · Member · Sep 11, 2012 at 4:20 pm

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  Sorry but thank u SO much!

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  staff-blorbo · Staff · Sep 11, 2012 at 4:51 pm

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  You’re welcome!

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  kvthadani4 · Member · Sep 11, 2012 at 5:07 pm

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  Was just wondering- does it take a while before the stats change? The number of email subscribers hasn’t reverted back yet.

  Thank you again!

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  staff-blorbo · Staff · Sep 11, 2012 at 5:23 pm

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  Yes, it’ll take a bit. The stats are not totaled in real-time.

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  myscavity · Member · Sep 12, 2012 at 12:51 am

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  I have no friends here sanctified brother do you know if we can be friends as i’d really like to see your domain and come to know you because of your kindness to a technophobe like me..your advice seemed to help :-). From billy no mates lol

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  timethief · Member · Sep 12, 2012 at 1:02 am

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  @myscavity
  This is a technical support forum. Please don’t post anything other than technical support issues into these threads.