How to contact support

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  highexpectasteion · Member · Mar 12, 2017 at 6:54 pm

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  The actual wordpress team, not the forum.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Mar 13, 2017 at 8:20 am

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  Hi there,

  To contact us via live chat or email support you need to own a paid plan. As you don’t own any upgrades, the forums are what is available to you.

  Help! Getting WordPress.com Support

  Getting Help in the Forums

  Can you tell me what it is you need help with?

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  highexpectasteion · Member · Mar 13, 2017 at 8:23 am

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  It is actually about the paid plans that I have to speak to them specifically about.

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  kokkieh · Staff · Mar 13, 2017 at 8:31 am

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  If you took a moment to look at those links I provided, you’ll see that the title that appears under my username means I am WordPress.com support staff. But I cannot help you if you don’t tell me what it is you need help with.

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  highexpectasteion · Member · Mar 13, 2017 at 9:18 am

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  I want to see if there is any interest in sponsoring a domain as traffic has been going elsewhere and in the past year it has generated 2M+ views.

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  kokkieh · Staff · Mar 13, 2017 at 11:08 am

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  Sponsoring a domain? As in you want us to give you a domain for free?

  We don’t do that, no. If you want to add a domain to your WordPress.com site, you’ll need to purchase one of our plans under My Site ->Plans, and the plan will then allow you to register one new domain, or connect one existing domain you have registered somewhere else.

  It is not possible to add a domain to a WordPress.com site without a plan.