How to contact wordpress

  • Unknown's avatar

    Well I think wordpress stinks.
    I did a six week workshop on WordPress twelve months back and put everything on the back burner. Now I am planning a web site and thought about WordPress. I have found the site and am able to logon to the dash board.
    Now I am wondering where to go from here, looking at web hosts etc. My domain is registered with a mob in Western Australia, they say I need Linux or windows????
    I use MAC.
    I am not having dificulty finding answers from wordpress because support does not exist. It is like a blind man in a dark room trying to find a black cat.
    So with because of the lack of support and interest it is goodbye wordpress.

    Pete Whitbread

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Are you referring to this blog that has no content published since 2012? http://beaconframer.wordpress.com/

    My domain is registered with a mob in Western Australia, they say I need Linux or windows?

    That’s odd. Who the heck told you that?

    In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from. To register a WordPress.com blog see here > http://en.support.wordpress.com/register-a-blog/

    If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase an annually renewable domain mapping upgrade for the blog.

    See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

    Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

    NOTE: WordPress.com does not provide an email service for domains. See here for adding email http://en.support.wordpress.com/domains/add-email/

  • Unknown's avatar

    They should have let you guys do the Obamacare website.

    alstondavid.wordpress.com

  • Unknown's avatar

    @alstondavid
    Please take note that on these technical support forums we post only to provide assistance or to receive it. We do not drag old threads out of the searchbox and post any irrelevant falalalala (opinion) because doing that does not address the question posted.

  • alstondavid,

    You’ve reached support for WordPress.com. Which, while similar in many ways, is different than WordPress.org. I suspect the self-hosted WordPress site route using the software from WordPress.org is what you took a workshop on. Though I could be wrong, self-hosted WordPress is what most WordPress workshops/seminars/books are based on.

    Here is a quick run through about the differences between WordPress.com and WordPress.org:

    WordPress.com vs. WordPress.org

    If you are looking for advice or support for a self-hosted .org site (choosing a host, getting WordPress installed, etc) you will want to check out the support community at WordPress.org:

    http://wordpress.org/support/

    If you are looking for support for a WordPress.com site, let me know what trouble you are having specifically and I will be happy to help.

  • Unknown's avatar

    If I sign up for WordPress at the startup cost of $99 for a year, does it stay that rate for years to come? Are they going to jack up the price the following year? Please help!! Thank you in advance!

    Alex

  • Unknown's avatar

    If I sign up for WordPress at the startup cost of $99 for a year, does it stay that rate for years to come? Are they going to jack up the price the following year?

    The $ 99.- / yr bundle is not a Teaser Rate –

    That said & I am not staff, WordPress.COM reserves the right to raise or lower prices in the future, what I have seen in the 4 years or so that I have been here is that any prices go up slowly – one of my upgrades went from $ 12.- to $ 13.- for domain mapping over I think 3 years.

    But the cost of Guided Transfers just went down by about 20% I think as they have gotten more efficient and I suspect they developed some new tools to automate parts of the process

  • Auxclass is correct. $99 is the standard rate for WordPress.com Premium. Though as with any product that you buy, the price may go up (or down) in the future. However, to be honest, we are not in the habit of jumping prices around like Amazon.

  • Unknown's avatar

    Awesome, thank you so much!!

  • Unknown's avatar

    I’m losing faith in WordPress. When I am posting Posts and Pages with a jpeg before the main body, I’m getting machine code extending down the left hand side. My visitors are having to scroll down for ages to read the actual Post or Blog.
    I’ve tried finding a Contact for WordPress, but like Yahoo, there is no Human Beings available, no links, no contact details. I own http://www.theredhive.com which is through FatCow but is a WordPress site (Premium) and on there I don’t get the machine code nasties spoiling my page. Is this a new move from WordPress to get people who have Free Blog Sites to buy Premium? Is WordPress failing the Blogger? And what makes WordPress so sure that I would want to stay with them when U-Coz and OverBlog are adding much more to their Free Packages that WordPress charge for?
    I’ve been blogging for ages using WordPress, and I’ve even Praised WordPress all these years too to others and they have started Blogsites up of their own. Is it now time for a change on my part?
    Remember, however, the answer that is given may be blogged – not necessarily on WordPress – as to why such machine code is appearing on Users Blogs. What machine code is it? What does it do? Does it benefit the Blogger? Over to you WordPress…

  • Unknown's avatar
  • Unknown's avatar
  • Is this an example of the type of code you are talking about (copied from http://tomorrowsnewstoday.wordpress.com):

    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:”Table Normal”;
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-parent:”";
    mso-padding-alt:0cm 5.4pt

    If so, that looks like CSS that has gotten imported somehow. Probably from a Microsoft Office program (that is what the “mso”) is. This could happen if, for example, you composed your posts in Microsoft Word and then copied and pasted them into WordPress.com.

    In any case, it is not malicious (or even useful) and can simply be deleted via using the “edit post” option from your Dashboard “posts” page.

  • Unknown's avatar
    thistimethisspace · Member ·

    That is a copy and paste from Microsoft WORD error for sure. Microsoft Word is a word processing program that’s not compliant with web standards. The result of copy and pasting from Microsoft Word into the Tiny MCE editor in WordPress blogs can be unexpected, and contain a lot of formatting code that’s not compliant unless you know how to use the built-in features in the Visual editor for using Word cleanly. http://en.support.wordpress.com/visual-editor/#pasting-text

    1. Go here and enable this > Settings > Writing
    Formatting
    _ WordPress should correct invalidly nested XHTML automatically
    “save changes”

    2. I recommend using Windows Live Writer for posting to your blog > http://en.support.wordpress.com/xml-rpc/windows-live-writer/

  • Unknown's avatar
    thistimethisspace · Member ·

    P.S. Blogger frequently respond that they have been copying and pasting from WORD for years without any issues – ha! It is like time bomb. If you are copying and pasting from Microsoft WORD but failing to do that in the correct manner (see what I posted above) the effects may not be immediately apparent they but will be cumulative and will manifest over time.

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