How to contact wordpress customer support?

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  cynndi · Member · Jul 2, 2020 at 8:23 am

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  Need to fix something on my website urgently

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  staartmees · Member · Jul 2, 2020 at 8:36 am

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  If you have a paid wordpress.com plan, you are entitled to live chat and email support. If not, you can get help in this public forum.

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  cynndi · Member · Jul 2, 2020 at 8:40 am

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  how to reach them on live chat, cant find them on the dashboard.

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  themagicrobot · Member · Jul 2, 2020 at 9:32 am

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  What is the full address of your site? If it is definitely hosted here and you have a paid plan see:
  https://wordpress.com/support/live-chat/

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  justjennifer · Member · Jul 2, 2020 at 9:47 am

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  Since the query from the contact form was routed to our community forums, it’s likely that either your site is not hosted here or if it is, you do not have a paid upgrade which would give you access to live chat.

  If this is regarding your question https://wordpress.com/forums/topic/double-menu-2/ please be patient for someone to reply to you there. Thanks.