How to delete old blog without e-mail, password, or recovery without proof

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  riouxaskirby · Member · Jun 8, 2020 at 4:02 am

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  Hello, i’m here helping my friend to delete her old blog, he made it so long ago and foget the e-mail and password yet she can get the proof of ownership to recover her account, is there anything to help this issue?

  The blog is https://elnayapillian.wordpress.com/

  Please need assist.
  Thank you!

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  riouxaskirby · Member · Jun 8, 2020 at 4:05 am

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  *she cannot get the proof of ownership

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  staff-mckluskey · Staff · Jun 8, 2020 at 12:54 pm

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  Hi there!

  We won’t be able to help her if she does not have any of the ownership proofs mentioned here:

  https://wordpress.com/support/account-recovery/

  You can ask your friend to email our Account Recovery team at passwordhelp@wordpress.com, though. They can provide her with more information.

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  riouxaskirby · Member · Jun 19, 2020 at 7:28 am

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  She only can provide her Identity card because the blog itself using her own name, can you help with it? Or there is no other way?

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  fstat · Staff · Jun 19, 2020 at 9:31 am

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  Hi there,

  We cannot accept an ID card or any other legal document as proof of ownership as we never asked that when they signed up here.

  Please email our Account Recovery team at staff-mckluskey suggested.