How to disable SMS 2FA

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  mgco · Member · Sep 11, 2018 at 8:15 am

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  I’m trying to disable SMS 2-factor Auth but WordPress does not have a way for me to do so. The number I used to have no longer exists. The use-case is on a loop, and I think it needs to be revised.

  The blog I need help with is: (visible only to logged in users)

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  yashitamittal · Member · Sep 11, 2018 at 8:45 am

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  Hi

  As you don’t have the number you used to enable 2FA, you can also use one of your backup codes to disable 2FA

  Enable Two-Step Authentication

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  mgco · Member · Sep 11, 2018 at 10:59 am

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  Thanks for responding @yashitamittal11
  However, this doesn’t answer my question.

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  thesacredpath · Member · Sep 12, 2018 at 3:17 am

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  Hi @mgco, have you tried using the procedure outlined on the support page that @yashitamittal11, mentioned? If so, can you tell us where exactly you are encountering the loop? Also, is it happening on this account or on another account?