How to find the e-mail address of someone who sent a message via contact form

• 

  gamer2201 · Member · Aug 10, 2014 at 12:50 am

  • Copy link
  • Add topic to favorites

  I got the e-mail but it doesn’t show the sender’s e-mail like it should. Instead it says (email visible only to moderators and staff).

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Aug 10, 2014 at 9:10 am

  • Copy link

  The email notification will be from a donotreply address, but the email address the person inserted into the contact form should be in the body of the email itself. You can also check in the Feedback tab on the dashboard menu. http://en.support.wordpress.com/contact-form/#feedback-management

• 

  gamer2201 · Member · Aug 10, 2014 at 2:49 pm

  • Copy link

  It says Sent by an unverified visitor to your site.

• 

  auxclass · Member · Aug 10, 2014 at 3:15 pm

  • Copy link

  Unverified just means that the person was not logged into a WordPress.COM account when they sent the form – no more no less

• 

  kokkieh · Staff · Aug 10, 2014 at 3:35 pm

  • Copy link

  @pokecavern
  If there isn’t an email address in the body text of the email you received and it’s not in the feedback message in your dashboard, then the person didn’t enter an email address or for some reason the system didn’t register it.

• 

  raincoaster · Member · Aug 10, 2014 at 3:38 pm

  • Copy link

  We can’t read that [email redacted] that you put here. Space it out like,

  whatever at whereever dot com