How to find WordPress account based on CC charged

  • Unknown's avatar
    amirulnordin · Member ·

    Hi,

    My card has been charged with USD324. But I couldn’t find which WordPress account it’s charged for. Any way I can identify it?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    You can enter the charge details on https://wpchrg.wordpress.com, and it will show you what the charge was for.

    If you’re having trouble logging into the WordPress.com account where the charge occurred, you can send those details to our account recovery team (You can use the form on the site above or submit the account recovery form here.).

    Our account recovery team will get back to you via email to help you log into your WordPress.com account.

    Thanks!

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