How to fix an ERR_NAME_NOT_FOUND

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  isobelmcdonald · Member · Aug 18, 2017 at 1:00 am

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  Hi,
  I am trying to make a website but am getting either an ERR_NAME_NOT_FOUND message or a DNS address error message

  This is the website I am working on:
  http://cs2n.com.au/tdcastle.com.au/wordpress/

  I think what happened is that I tried to change the domain name, messed it up and now can’t find the website to fix it.

  Any help appreciated! Thank you!

• 

  timethief · Member · Aug 18, 2017 at 4:19 am

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  cs2n.com.au is hosted by NetRegistry Pty
  Name Servers:
  ns-2.ezyreg.com
  ns-1.ezyreg.com

  Contact your web host. That site is not on wordpress.COM servers and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  Also note that for WordPress.ORG issues, if you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.