How to get a plugin refund?

• 

  gareththurlow · Member · Mar 23, 2022 at 7:55 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I’ve just seen that I’ve been charged for a plugin that we no longer use. In actual fact the site in question changed over to Shopify over a year ago.

  How can I arrange for a refund.. details below:

  Plugin: Follow up emails
  RECEIPT ID

  TRANSACTION ID

  Thank you!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-blorbo · Staff · Mar 23, 2022 at 9:16 pm

  • Copy link

  That is for a WooCommerce extension, which can be canceled and refunded at https://woocommerce.com/my-account/my-subscriptions/