how to get a refund?

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  verdigital13 · Member · Sep 23, 2014 at 3:21 pm

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  im trying to get a refund for a premium upgrade, but then i go to my upgrade page its empty!
  how can i get a refund?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Sep 24, 2014 at 4:46 am

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  Hello there!

  If you give me permission, I can cancel your Premium upgrade for a full refund.

  Or, if you’d prefer, I can help you with any problems you’re having with your site.

  I’m happy to assist either way.

  Looking forward to hearing from you. Thanks very much.

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  verdigital13 · Member · Sep 24, 2014 at 6:28 am

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  Hello,
  yes please, i would like you to cancel my upgrade, as it turns out its not what i needed.
  thank you!

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  jeremeylduvall · Member · Sep 24, 2014 at 9:38 pm

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  Hi there,

  It looks Stefan has already helped you with the refund in another request. Please allow several days before the funds are available on your account.

  Let us know if you need anything else!