How to get into my original account?

  • Unknown's avatar
    kawietka · Member ·

    I need your help! I have hosting with GoDaddy, I installed WP, I got ProPhoto, and I started working on my website katebw.com. After a while I saw that I got ‘/wordpress’ added to my website address. I wanted to change it and I got into lots of problems that were partially solved by GoDaddy support guys. The main problem left is that I guess I got kicked out of WP and I can’t work on my website anymore. I don’t recall getting a WP account when i was installing it, however, now I know that somehow I got it. I know the username, but I don’t know the password. When I ask for a new one, I get nothing. So I signed up again here, so I can ask for help. I do want the premium plan now, but i don’t know how to get into my original account. Please, help me with it! Kate

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    re: katebw.com
    We provide support here only for blogs hosted by WordPress.COM. That site is NOT hosted by WordPress.COM. You are posting to the wrong support forum for your software.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG and need support for that site in the future and if you do not have a WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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