How to get source files of your purchased theme?

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  nikhilwrites01 · Member · Nov 28, 2017 at 10:25 am

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  Hello,

  I am Nikhil and I have recently purchased the Olsen theme from WordPress. I have a domain name (nikhilshrivastava.com- which will be hosting somewhere else where I want to integrate this site. So, I need the source files for my purchased theme. Can you please help me with the downloadable link?

  Looking forward to hearing from you soon.

  Best,
  Nikhil

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Nov 28, 2017 at 2:14 pm

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  You purchased that theme here at WordPress.com and it is designed for use on https://writernikhilpro01.wordpress.com/. If you didn’t want to use the theme here then you should have purchased the .org version of it directly from the developers. You could map your custom domain to your WordPress.com site https://en.support.wordpress.com/domains/map-existing-domain/. However if you wish your domain and site to be hosted elsewhere and you purchased the theme at WordPress.com less than 30 days ago you can request a refund. https://en.support.wordpress.com/refunds/

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  justjennifer · Member · Nov 28, 2017 at 2:18 pm

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  Hello there, Premium themes purchased on WordPressdotcom are licensed for the life of your site here on WordPressdotcom. The Premium theme cannot be transferred to other website hosting. If you purchased this Premium theme within the last 30 days, you can request a refund.

  Please see our Support guide on Premium themes. https://en.support.wordpress.com/premium-themes/#note-about-downloading-premium-themes

  Let us know if you have any other question.

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  justjennifer · Member · Nov 28, 2017 at 2:19 pm

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  /waving @themagicrobot

  I needed to refresh. :)