How to Get Support for Account Login and Recovery Issue
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Hi, my client has a website that was setup on WordPress.com by a previous consultant.
They do not have (and were not given) the login information to WordPress.com and in the account recovery information required here, they do not have one of the three items requested since they never set it up. It was setup for them. The URL for the recovery is: https://wordpress.com/wp-login.php?action=recovery
Is there someone they can contact by phone or email to show that they do in fact own the site and the company? Please let me know how I can help them. Thank you!
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It’s not my site and I’d prefer a staff member contact me so they can contact them to get access.
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Hello! We have contacted you via email. Please check your mailbox for our response and reply directly if you have further questions.
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