How to get the visual editor

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  heritagenatl96 · Member · Nov 30, 2015 at 2:06 pm

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  Why is there no visual editor for me to use on this website? Is there some easy fix so that I can actually make changes to this site?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 30, 2015 at 9:12 pm

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  We provide support only for sites hosted by wordpress.COM and that site is not one of them. We do not provide support for it here at WordPress.COM. You are posting to the wrong support forum for help with that site.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  See also https://apps.wordpress.org/support/

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  heritagenatl96 · Member · Nov 30, 2015 at 11:30 pm

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  Thanks, timethief, for the help! I’m a novice and have at least two websites and thought both of them were wordpress.com I’ll search where you sent me. Again I appreciate it.

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  timethief · Member · Nov 30, 2015 at 11:34 pm

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  safewater-usa.com is a wordpress.ORG software install hosted by Unified Layer
  WHOIS: Click Here
  IP Address: 50.87.248.130
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com