How to get .wordpress out of url
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I have the business plan but I do not see an option to get rid of it?
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Refunds and cancelling upgrades
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Canceling domains
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.If that does not resolve your issue. Provide the following first:
- The URL of the domain in question.
- The username account that registered the site in question and purchased any upgrades for it.
- Whether or not you wish to use the domain on another site.
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@evanberak71 it’s because the plan was purchased under another account, but if you’ll log in as the user who purchased the upgrade, then get in touch with support at http://wordpress.com/help/contact , we can help you downgrade properly.
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Ah so sorry, I am not looking to downgrade. Must have been some miscommunication on my part. I’m looking on how to change my url from http://www.dramaclubpress.wordpress.com to http://www.dramaclubpress.com
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Ahhh sorry, I was reading this:
I have the business plan but I do not see an option to get rid of it?
And missing the context of the thread title :)
You can head to https://wordpress.com/domains and buy a domain there, or map an existing one.
Also, since you have direct support as part of your plan, you can get in touch here when you’re logged into the correct account:
http://wordpress.com/help/contact
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