how to I get a refund on a premium account and a domian mapping?

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  bandaid99 · Member · Jun 10, 2014 at 6:10 pm

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  I just purchased a premium account and a domain mapping, but realized I did not need them and am looking to cancel and refund my order

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 10, 2014 at 6:19 pm

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  Hi there! Follow these instructions to cancel the upgrades you no longer need:
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  So you are aware:
  If you cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, you can cancel it for a full refund if you purchased it within the last two days. To cancel the domain, go to Store > My Upgrades in your dashboard. Locate the domain you want to cancel in the list, and click on the Cancel and Refund link near to it.

  This cannot be undone, so please follow the on-screen instructions carefully before you confirm the cancellation.

  Let me know if you have any questions at all. Thanks!