How to keep my email address

  • Unknown's avatar
    wardellcastles · Member ·

    I’ve been waiting for over an hour in chat for a “Happiness Engineer” to chat with. I guess I will try here to get an answer.

    I have redesigned my web site using Claude Cowork and want to replace the index.php page with index.html that Claude generated.

    I have a WordPress business account and have FTPd the index.html page from Claude and renamed the index.php. However the old site still remains.

    I want WP to either start using my index.html page or tell me how I can move off WordPress and keep my @red7en.com business email address.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    abdelaliselouani · Member ·

    Hi wardellcastles, great question — this is a common situation when you want to move away from WordPress but keep your custom domain email.

    Here’s the deal with replacing index.php with index.html on WordPress.com Business:

    1. WordPress.com Business does give you SFTP access, but WordPress itself is hardcoded to use index.php as the entry point. Simply uploading an index.html won’t override the WordPress routing — Apache/Nginx on WordPress.com is configured to prioritize index.php.

    2. If you want to serve a static HTML site instead of WordPress, you’d need to move your hosting elsewhere (like a VPS, Netlify, or any static hosting). You can point your domain’s DNS to the new host and serve your Claude-generated index.html from there.

    3. Regarding your @red7en.com email — this is the key part. Your business email is tied to your domain, not to WordPress.com hosting. If you purchased email through WordPress.com (Google Workspace or Titan Email), you can keep it even if you move your site elsewhere. You just need to make sure your MX records stay pointed to your email provider when you update your DNS.

    4. If you decide to move off WordPress.com entirely, export your content first (Tools → Export), then update your domain’s nameservers to point to your new host, keeping the MX records intact for email.

    Cool that you’re using AI tools to redesign your site! If you’re sticking with WordPress (even self-hosted), you might want to check out PressArk (pressark.com) — it’s an AI co-pilot plugin that lives right inside your WordPress dashboard and can help with design changes, content management, plugin troubleshooting, and much more through a chat interface. It has 200+ built-in tools and works right from wp-admin. It’s currently pending approval on wordpress.org but available directly from their site.

    Let me know how it goes with the migration!

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