How to login to cPanel?

  • Unknown's avatar
    khanghikaru · Member ·

    I type my website:2083 and it’s already showed up my website cPanel but my account cannot login. A message is ‘Your session cookie is invalid. Please log in again.’ What’s wrong?

  • Unknown's avatar
    helper-heroponriki · Member ·

    It sounds like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files/cPanel and are the best ones to help you with this problem.

    I hope that helps!

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