How to migrate

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  mauriciokt · Member · May 30, 2016 at 3:19 pm

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  How do I migrate my WP free blog (installed in an ISP server) to the WP server and in the Premium version?

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  timethief · Member · May 30, 2016 at 3:25 pm

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  Please read these support docs:
  Moving from a Self-Hosted WordPress to WordPress.com
  https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/
  Importing Content from Another Platform
  https://en.support.wordpress.com/import/#importing-content-from-another-platform

  See here for details on purchasing the annually renewable Premium bundle of upgrades http://store.wordpress.com/plans/premium/

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  Your only options for payment are found here http://en.support.wordpress.com/payment/

  Your billing history will be at Dashboard > Store > Billing History
  https://en.support.wordpress.com/billing-history/ Your Billing History page is where you can print out your own receipt. https://wordpress.com/me/billing

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  mauriciokt · Member · May 30, 2016 at 4:46 pm

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  Thanks a ton!

  Just an issue: the XML file of my previous blog has 21.5 MB – and the ‘Import’ page at WP says ‘maximmum size 15 MB’. When trying to upload this file I’m receiving this message:
  “This does not appear to be a WXR file, missing/invalid WXR version number”

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  timethief · Member · May 30, 2016 at 4:50 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mauriciokt · Member · May 30, 2016 at 4:59 pm

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  Thank you! I’m a bit anxious – but I’ll try to be patient =))

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  timethief · Member · May 30, 2016 at 5:03 pm

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  Staff will respond to all threads tagged for their attention in datestamp order serving those that were tagged first, first, as would be expected. Then they will work their way forward to the most recent tagged threads.

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  rachelsquirrel · Member · May 31, 2016 at 6:33 am

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  Hi Mauriciokt,

  What are the site addresses – specifically which site are you expecting from? I can see one WordPress.com site in your account but it doesn’t have any data:

  https://kultme.wordpress.com

  If you’re exporting from a self-hosted site it could be having issues if the site is running an older version of WordPress. You could try getting an sql dump of the database from your host instead and then importing that to the new site.

  We also have a plugin for self-hosted sites called VaultPress which will let you migrate the site to a new host:

  Migrate your site to a new host

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  rachelsquirrel · Member · May 31, 2016 at 6:37 am

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  Hi Mauriciokt,

  Actually, on re-reading your first question I think you’re trying to import the file here at WordPress.com, is that right? I’ve just sent you an email – reply there and attach the xml file and we can run the import for you.

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  mauriciokt · Member · May 31, 2016 at 1:11 pm

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  Hi Rachel,
  Yes, you’re right – I’m just trying to import the file. Well, the XML is about 22 Mb. Your email can receive a file of this size?
  Thanks!

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  rachelsquirrel · Member · May 31, 2016 at 2:56 pm

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  Well, the XML is about 22 Mb. Your email can receive a file of this size?

  Ok, we’re limited to 15MB. When you do the export, separate it into parts. Instead of exporting “All content” choose Posts and Pages first and continue creating an export file each time.

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  mauriciokt · Member · May 31, 2016 at 3:07 pm

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  Thanks, Rachel, but I sent a compressed file – just 2.7 MB for the entire content. I had forgotten this possibility :)

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  mauriciokt · Member · May 31, 2016 at 5:34 pm

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  Done! Thanks for your perfect support.

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  rachelsquirrel · Member · May 31, 2016 at 6:14 pm

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  You’re welcome! Let me know if there’s anything else we can do for you.