How to open a new thread on a WordPress plugin support page.

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  stevelankford · Member · Apr 7, 2019 at 5:05 pm

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  I have been to several plugin support pages and I cannot figure out how to start a new thread to ask a question. It seems it must be obvious to others but I don’t see it. Guidance would be appreciated.

  The blog I need help with is: (visible only to logged in users)

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  ohaidizmahblog · Member · Apr 7, 2019 at 5:09 pm

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  Hi stevelankford
  You just did :) How can we help you?

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  ohaidizmahblog · Member · Apr 7, 2019 at 5:11 pm

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  Also, if you need help with a specific plug in you will have to contact the plugin developers.
  I hope this helps.

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  themagicrobot · Member · Apr 7, 2019 at 5:14 pm

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  You’re posting into the WordPress.com support forum with a WordPress.com account. This account won’t give you access to the WordPress.org support forum as it is a totally different place. You’d need to create a new account there to post questions in the various forums there: https://login.wordpress.org/?locale=en_US

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  stevelankford · Member · Apr 7, 2019 at 10:56 pm

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  I am on the .org site at this page:

  https://wordpress.org/support/plugin/print-o-matic/

  Still can’t see a way to start new post or thread

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  darciemg · Staff · Apr 7, 2019 at 11:49 pm

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  Scroll down to under the existing posts. As long as you are logged in at WordPress.org, there is a “Create a new topic” section with a posting box. If you do not see that, make sure you are logged in.

  The general support forums have a +Create topic button at the top of the top of the forums, but not the plugin forums, it seems. That button just jumps you to the end of the page.

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  stevelankford · Member · Apr 8, 2019 at 12:01 am

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  Thanks, I appreciate your help. I’m good.