How to pay for my domain

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  cathund · Member · Apr 20, 2021 at 8:37 pm

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  Please I need some explanation on how to renew my annual domain fee. Thanks

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  deancroyal · Staff · Apr 20, 2021 at 10:00 pm

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  Hi there – When you have a moment, could you pass me the domain you are wanting to renew? I’m not able to find a domain on the account you’re signed into. Once we get the domain from you we can try to help.

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  cathund · Member · Apr 23, 2021 at 10:41 am

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  cathundedu.com

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  fstat · Staff · Apr 23, 2021 at 12:20 pm

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  Hi there,

  That domain is owned by a different account than the one you’re contacting us from. You need to log in to that other account of yours to renew your domain.

  If you’re not able to access that other account, please follow our Account Recovery guide:

  Recover Your Account