How to reach my domain name

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  bayramoral7305 · Member · Dec 20, 2018 at 10:50 am

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  Hi there

  My Website domain name registered with WordPress by one of my friend who was going to build the website for me. But she couldn’t do it so I need to have the domain name
  is there anyway to access the account or what do I need to do.

  Many thanks
  Bayram

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  charleybea · Member · Dec 20, 2018 at 6:50 pm

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  Hello @bayramoral7305,

  Yes, it’s possible. Since only the owner of the custom domain is able to perform this action, you’ll need the help of your friend to get this done. Have her add you as an admin to the account with the registered domain and then she can transfer the domain to your user account.

  You can read more about the process on this page: https://en.support.wordpress.com/move-domain/transfer-a-domain-to-another-wordpress-com-account/#transfer-domain-to-another-administrator-on-the-site

  I hope this helps! Please let us know if you have further questions.

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  supernovia · Staff · Dec 20, 2018 at 10:42 pm

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  Perfect answer, @charleybea!

  
  @bayramoral7305, if your friend needs help, she can reach out to us here while logged into the upgraded account:

  http://wordpress.com/help/contact

  Happy holidays!