How to reach wordpress customer support
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I was charged 2x for renewing my wordpress account. I sent an email to have one charge removed but have received no response. Does anyone know how to contact wordpress to make sure this charge is removed?
The blog I need help with is: (visible only to logged in users)
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Which upgrade are you trying to cancel and get a refund for please?
What do you see in these two locations please?
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/To address any and all billing issues like this one please click https://wpchrg.wordpress.com/ and carry through. Please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
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