how to reactivate old word press site as I have a new email address now
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Okay well I need to get back into an old wordpress site but unfortunately I have a new email address and even though I have the old email address and password site is locked!
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Hi there,
I need to get back into an old wordpress siteWhat is the URL of your website, or what is the name of your account on the WordPress.com platform (if different from the one using to post here) you need assistance with?
If you’re trying to access the admin user account for a WordPress site hosted elsewhere, we cannot help with this.
unfortunately I have a new email address and even though I have the old email addressSince you indicate that you have access to that old email address, the password reset instructions support page can be found here:
https://wordpress.com/support/account-recovery/#password-reset-processAs for the one for the self-hosted version of WordPress at: https://wordpress.org/support/article/resetting-your-password/
I hope that helps, otherwise let us know :)
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Sorry I should have been more clear the problem is that I no longer have access to old email address! I do obviously know it and I know the password I had with the site I am trying to access. It’s you can check it out ppawd.wordpress.com just an old free one. I used to have the domain ppawd.com a number of years ago I should have kept it but unfortunately it’s been taken for a number of years as a result my old email of pennisi@ppawd I can no longer access,
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Oh! The email was (email visible only to moderators and staff) won’t let me post the actual WordPress site address I will try again here it’s ppawd WordPress . Com
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Ha ha love how email etc are refracted just add the dot com on the one I posted in previous message
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Hi there,
Emails are redacted in this forum in order to protect your privacy. Staff can see the redacted email.
You also included a @ symbol in the site address above, causing our system to treat that as an email address. Website addresses never contain the @ character, so the correct address of the site you’re trying to access is ppawd.wordpress.com
If you don’t remember the login details for the account that owns that site, and you no longer have access to the correct email address, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access. We will only be able to give you access if you can verify your account ownership via another method.
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