How to recover my wordpress.com account without email adress and without passwor

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  xhmprod · Member · Jun 3, 2023 at 2:52 pm

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  Good morning, I have created a site https://xaviermarquier.wordpress.com/ for which I used an Orange wed French access provider email address (email visible only to moderators and staff). This address was deleted by the Orange operator after I changed ISP for the FREE operator. I couldn’t find the password for my Admin account to change the contact address and configure advanced security settings. In addition, I want to modify the contents. How can I proceed to re-open this account, or if re-opening impossible delete it? I have another account that is operational: https://muziklinks.wordpress.com/ Could I transfer content from https://xaviermarquier.wordpress.com/ to https://muziklinks.wordpress.com/ knowing that I am the admin of both? Thanks in advance. Xavier.

  The blog I need help with is: (visible only to logged in users)

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  averybrogan · Member · Jun 4, 2023 at 3:59 am

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  Hi, facing same issue with my website.

  I tried to recover all this through cpanel but still no success so far for it. Please confirm can we recover account through cpanel?

  Here’s a site link: https://www.bioyouthlabs.com

  TIA!

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  xhmprod · Member · Jun 4, 2023 at 9:06 am

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  Hello Avery, Thank you for your support, i’ll see what i can do with Cpanel, never used this … :))

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  walterpascoli · Member · Jun 4, 2023 at 4:37 pm

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  Hello there,

  A staff member will ask you for personal information about your wordpress.com account . If this information is correct, you will have access to your site again .

  But it’s Sunday, so there aren’t many people on the forum …

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  walterpascoli · Member · Jun 4, 2023 at 4:46 pm

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  @xav965

  De temps en temps, vous pouvez poster un commentaire pour faire remonter votre question en tête de liste …

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  aisajib · Member · Jun 5, 2023 at 6:10 am

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  Hi @xav965

  We are unable to help with account recovery issues in the forum. Please fill out the account recovery form here, and our dedicated account recovery team will get back to you via email. You can also email them directly at passwordhelp@wordpress.com with details about the issue you’re facing with your WordPress.com account.

  Hi @averybrogan

  We have responded to multiple threads you posted earlier (see this one and this one, for example) explaining that your site isn’t hosted by us at WordPress.com and you would need to contact your hosting service provider for help.

  We’re not sure if you didn’t see any of our responses, but we never heard back from you on those threads. Please reply there if you have further questions. We are happy to point you in the right direction even though we are unable to assist.

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  xhmprod · Member · Jun 5, 2023 at 7:36 am

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  Hello Aisajib, Thank you for your support, i will try that, i dont see any intresting solution using the Cpanel solution proposed previously.

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  xhmprod · Member · Jun 5, 2023 at 8:04 am

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  @aisajib

  The problem with the recovery form is that they ask for three item of security that i dont have, so this cant help me. I will try the passwordhelp adress.

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  aisajib · Member · Jun 5, 2023 at 11:58 am

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  Hi @xav965

  If you’re unable to submit the account recovery form, please send an email to the email address I mentioned above. If you’ve already sent the email, please wait, and our team will get back to you as soon as possible.

  Thanks!