How to regenerate wordpress algo.co.id billing invoice

  • Unknown's avatar
    renatosaksannialgocoid · Member ·

    Hi Contact Support,

    I am a new person in the algo.co.id organization which the origin person who usually received the invoice have been left.

    I just can’t see any billing history yet, so how to get it ?

    cheers,
    Renato

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Sites/Upgrades on WordPress.com are owned by the individuals that set them up, and not by companies or other organizations. For that reason there is not a way to see or manage upgrades unless you are logged in as the person that made the original purchase.

    We have a process in place for transferring ownership so please contact the admin that set up this site, and ask them to follow the steps here:

    WP
    Transfer a Site to Another WordPress.com Account
    in WordPress.com Support
    2 min read
    You can transfer ownership of a site or blog to another WordPress.com user account by following the steps in this guide. Step 1: Add the New Owner To start, invite the new owner to the site, assigning them the Administrator role: Visit your dashboard. Navigate to Users → All Users. Under the Team tab, click the Add a team member button. Select the Administrator role from the R

    You can also ask them to log into their account and contact support directly and we are happy to assist with the transfer.

    Thanks!

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