How to remove live chat from my website

  • Unknown's avatar
    scalpinnovations · Member ·

    How to remove live chat from my website

    Self-declared URL: http://www.scalpinnovations.co.uk
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    melronmas10 · Member ·

    Hey,
    Your website doesn’t seem to be hosted on WordPress.com. This forum is only for WordPress.com hosted sites.

    Try posting your comment on the WordPress.org forum. Link here.

  • deancroyal · Staff ·

    Hello @scalpinnovations – We’d like to help you with this, but your WordPress site is not hosted on our WordPress.com managed hosting. Because of this we are limited in the help we can provide. Our tools allow us to only work on sites that we directly host. This means we are unable to make changes or work on the things you need help with on your site.

    That said, you still have two options.

    First, you always have the option to move your site to managed hosting service and start getting our help immediately. Here is more about our hosting…

    Our WordPress.com managed hosting service provides high performance and reliability, seamless updates, and advanced security directly from WordPress.com. This means you can focus on creating and/or managing your awesome site while we handle the rest. Our managed hosting also includes our best in class customer support where we are always ready to help you. For more about the benefits, visit https://wordpress.com/hosting/

    If you are interested, we have an easy-to-use migration plugin that can help you move your current site to our WordPress.com hosting with no hassle.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Second, if you prefer to stay with your current host, there is still support! You can find help by asking in the WordPress community support forums for the open-source version of WordPress, which is the version your host uses for your site. The WordPress community is vast and active, and they are in the best position to provide help with your question right now.

    Here is the address to the support forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    If you have any other questions, don’t hesitate to ask.

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