How to remove MY WORDPRESS label

  • Unknown's avatar
    vireshtauro · Member ·

    I have recently set up a WordPress + Woo Commerce store, which is currently in the testing phase. However, I’ve encountered an issue during the checkout process.

    When a customer completes their order, the “Thank You” page is displayed as expected, and an automated email is sent with the order number. However, in the recipient’s email address field, it shows “My WordPress (email visible only to moderators and staff).” I have reviewed all the WordPress and WooCommerce settings, but I am unable to locate where this “My WordPress” label is coming from, or how to remove it.

    Could you please assist me in resolving this issue?

    Thank you for your help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pabloh58 · Member ·

    Hi there! It looks like the website you’re referring to is not hosted on WordPress.com, but with a different provider. This forum is for sites hosted on WordPress.com.

    If you’d like to learn more about the difference between WordPress.com and WordPress.org, feel free to check out this link.

    https://wordpress.com/com-vs-org/

    You can also try to put your request in the WordPress.org forum or in the WooCommerce support forum.

    I hope that helps!

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