How to remove wordpress website?

  • Unknown's avatar

    Dear WordPress team

    How can i remove wordpress website? It is our organization website and we lost the email and password, the guy who make that website also left the organization and he also forget the email id and password we have just the link of your website that is https://roots4equity.wordpress.com/ Plz help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi kissanmazdoor,

    First thing you’ll want to do is get access to your site again. See the instructions here for that: https://en.support.wordpress.com/account-recovery/#account-recovery-form

    Once you’ve regained access to the account you can follow the instructions on this page to delete it: https://en.support.wordpress.com/delete-site/

    Note once it is deleted that particular address cannot ever be used again, even by you. A less permanent solution if you may want to resurrect it in the future would be to make it private so no one can access it publically.

    Let me know if you have any questions about any of that. Happy deleting!

  • Unknown's avatar

    well and thanks for your reply.
    we have not remember the id and password so we want to create another website.
    Regards

  • Unknown's avatar

    No problem, that’s what the first link is for. If you follow the instructions on the link for account recovery I posted above you can reset your id and/or password using other account information.

    Let me know if you have questions about the process.

  • Unknown's avatar

    Thanks dear but i can’t able to follow

  • Unknown's avatar

    Use this link here: https://wordpress.com/wp-login.php?action=recovery.

    Check the box that says “I don’t know my registered email or username,” then enter the site address and the email you’d like WordPress to contact you at. Then, check whichever proof of site ownership you may have (probably transaction ID or activation URL).

    If you need this translated to another language besides English try entering the text into Google Translate, or let me know which language you need.

  • Unknown's avatar

    Thanks once again dear. i submit that but there is no yet any reply from them.

  • Unknown's avatar

    They should get back to you soon (within next couple days). They get a lot of requests so may take just a bit but you’ll hear from them soon. If you don’t hear anything in the next couple days (give them at least 48 hours), you can add the tag ‘modlook’ to this thread by using the “Tag” section in the sidebar here. That will summon a staff member for assistance whenever they’re available.

    Let me know if you have any other questions with that.

  • Unknown's avatar

    Okey dear thanks for your time and suggestion.
    sure i will do have any private email so we can contact there if you dont mind to give me?
    Regards

  • Unknown's avatar

    Okey dear thanks for your time and suggestion.
    sure i will do have any private email so we can contact there if you dont mind to give me?
    Regards

  • Unknown's avatar

    Okey dear thanks for your time and suggestion.
    sure i will do have any private email so we can contact there if you dont mind to give me?
    Regards

  • Unknown's avatar

    Okey dear thanks for your time and suggestion.
    sure i will do have any private email so we can contact there if you dont mind to give me?
    Regards

  • Unknown's avatar

    You’re welcome! I prefer not to divulge private emails on a public forum. If you have any other questions for me feel free to ask them here and I’ll be happy to help if I can :-).

  • Unknown's avatar

    :) No problem stay happy and God Bless you

  • Unknown's avatar

    Sorry you are having trouble gaining access to your account.

    I’ve taken a look for users associated with the email address you are contacting us through today, but that email is not associated with the site you are trying to gain access to.

    Is it possible you created your WordPress.com account under a different email address? If you still have access to the email connected to the account (which is not the one you are using here) you can enter that email address in the password recovery tool here: https://en.wordpress.com/wp-login.php?action=lostpassword

    This will send a password reset email to you if it is a match for an account on our system. Please check your spam folder for the recovery email if you don’t receive it in your inbox immediately.

    If that doesn’t work, in order to regain access to a WordPress.com account, we’ll need one of the following things:

    * An email sent from the email address on file for the account: http://en.support.wordpress.com/email-address/

    * The activation link we sent to you via email when you first signed up with our service. More info here: http://en.support.wordpress.com/getting-started/#sign-up-activate

    If you are not able to provide one of the above, we can set the site to private for you so that it is no longer viewable and won’t be found in search engine results any longer. If you have any additional questions, please let me know!

    ———–

    Kiwi C. | Community Guardian | WordPress.com

  • Unknown's avatar

    Did you respond to let them know the situation as you described in the first post of the thread here? It seems your best option at this time may be to have them set it as private if no information can be provided to prove site ownership. That will prevent the outside world from accessing the site.

    You can mark this thread as ‘resolved’ by tagging it at as such in the sidebar, that email exchange is the best thread to follow to resolution since you have staff assistance there. Hope you get it all worked out!

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