How to renew a domain
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Following a reminder email I am trying to renew my plan/domain, which expires in a couple of weeks. When I go into Manage My Purchases as instructed, it does;t give me any options to pay to renew my current plan, it just seems hell bent on getting me to upgrade. I don’t want to upgrade. Help?!
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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According to staff, domain mapping is no longer available for $13. It’s only available as part of the Premium plan:
https://en.forums.wordpress.com/topic/domain-mapping-1118?replies=10#post-2641970And is the same for add new domains:
https://en.support.wordpress.com/domains/
https://en.support.wordpress.com/register-domain/ -
The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.
Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the domain.
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As a heads up, domains not being a standalone upgrade does not apply to renewals. Only new purchases.
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As a heads up, domains not being a standalone upgrade does not apply to renewals. Only new purchases.
Yikes! Sorry and bookmarked.
Please see https://en.forums.wordpress.com/topic/domain-renewal-impossible?replies=3 too.
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Thank you all. My husband set it up so I’ve asked him to look at it. Many thanks for the replies.
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