how to renew with no "renew" button?
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my group’s domain has expired, according to a note at the top of our dashboard today. There is no “Renew” button in My Upgrades. Please advise soonest how we restore things. To the best of my knowledge, no one has received any emails warning us that this was about to happen. Thank you in advance for any assistance you can provide.
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’ll tag this thread for Staff assistance. Please read this while waiting http://en.support.wordpress.com/domains/domain-expiration/ Also subscribe to the thread so you are notified when they respond and please be patient while waiting.NOTE: You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew any upgrade for the blog.
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Thanks, timethief. I have forwarded this to the person who set it up initially for follow-up.
Appreciate the prompt reply!
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it is resolved. the person who set it up has renewed. I surmise the renewal option looked to have expired not because of the passage of too much time but because i was not logged in as the original user.
thanks again -
The domain name baccaliterary.com. is registered with Godaddy – not WordPress.COM – does a person with a first name of Bethany sound familiar?
Might the renewal actually be for Domain Mapping (not the same as Domain Name Registration)? Does an account baccaliterary sound familiar?
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thanks auxclass. it is resolved. it was the mapping that had expired and now – happily – it has been renewed by the person who set it up initially.
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