How to request “losing registrar” release a WP.com domain, snce WP.com is host?

  • Unknown's avatar
    skellermwd1 · Member ·

    ARTMassagePDX.com is a custom domain I purchased for a wordpress.com site I developed a few years ago.

    I recently moved artmassagepdx.com to Bluehost, but the domain transfer seems glitchy, because Wild West Domains is the registrar Whois has on record, but they say WordPress.com has the control to release. The site is up and running on Bluehost after I moved the databases, and the contact info has been verified with Whois…

    WHOIS Verification
    Thanks!
    You’ve successfully verified your WHOIS contact information.
    …but Bluehost won’t let me past Step #4…

    Transfer Initiated – Step 4 of 4
    Domain: artmassagepdx.com
    Date started: Sep 17th, 2016 02:39 (3 days)
    Current Status: Pending Losing Registrar Approval
    Registrar: Wild West Domains, Inc.
    You will need to contact Wild West Domains, Inc., who is the current registrar for the domain and have them approve the transfer. Otherwise the transfer should proceed within 7 days of the transfer purchase.
    One thing that could be a factor in the delay, is that the Bluehost account is a client’s, and as his web-guy, he is letting me move some add-on sites onto his account. I have read that the contact info for each site on Bluehost account can be different, by using the domain manager/contact tab, but that is not available until the domain transfer is complete.

    Is there a way to expedite WordPress.com’s release?

    Thanks,
    Steve Keller

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micawbr · Member ·

    Hi Steve,
    Here are the steps to take to get the domain released: https://en.support.wordpress.com/transfer-domain-registration/

  • Unknown's avatar
    skellermwd1 · Member ·

    Thanks for the response. The steps detailed on the link you offered don’t get me any farther than what I had done previously.

    Still need input.

    Steve

  • Unknown's avatar
    skellermwd1 · Member ·

    Here is the info from the bottom of the Step 4 of 4, above…

    According to the Gaining and Losing Registrars, it appears that the codes you’ve supplied were correct.

    Once you tell the Losing Registrar (the current Registrar for artmassagepdx.com) to release the domain, we will be able to accept the domain into your account.

    You should receive an email from the Losing Registrar asking you to approve or decline this request.

    Please follow the instructions and ACCEPT the transfer. If you choose to DECLINE the transfer, you might be able to receive a refund within 90 days if you contact customer service. You may also have to contact or to login to your old registrar to manually release the domain. Otherwise, if you can just wait 7 days, the Losing Registrar should release the domain automatically.

  • staff-ozmodiar · Staff ·

    I’m seeing whois data as showing bluehost as your registrar:

    https://who.is/whois/artmassagepdx.com

  • The topic ‘How to request “losing registrar” release a WP.com domain, snce WP.com is host?’ is closed to new replies.