How to Request a Refund

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  rehearsal · Member · Mar 26, 2013 at 2:07 pm

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  Hi, I have 30 days to request a refund for the Crafty Theme; client has decided not to pursue original idea therefore no need for blog.

  Please let me know what steps to take to get the $30.00 back. It was purchased on Saturday, March 16th using Paypal.

  My email is (email visible only to moderators and staff),

  Thank you..

  Elaine and Frank Rakoczy
  404.825.5480

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 26, 2013 at 2:50 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  rehearsal · Member · Mar 27, 2013 at 1:17 am

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  Thank you!!

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  timethief · Member · Mar 27, 2013 at 2:21 am

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  You’re welcome.