how to request WooCommerce USPS shipping label cancellation

• 

  euphonius · Member · Aug 16, 2019 at 5:28 am

  • Copy link
  • Add topic to favorites

  We regularly use WooCommerce to print USPS shipping labels, and find this very convenient. On rare occasions, we need to cancel a shipping label. I’ve read the WordPress.com/Automattic terms of service, and see that these requests should be made via wp-admin within 30 days, but there’s no explanation of how this works. Can someone explain how to make such a request. Step by step! I’m sure we’re not the only store that needs to do this now and again. Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Aug 16, 2019 at 1:26 pm

  • Copy link

  Hi there,

  These community forums only provide support for WordPress.com hosted sites. The WooCommerce team should be able to assist you with this. You’ll need to reach out to them here.

  Thanks!