How to reset and delete all information

  • Unknown's avatar
    angelinavancheri · Member ·

    Hello. I’m trying to restart my blog from scratch and want to delete all information and work with a new theme. I’ve tried to download the database reset plugin but it is not working.

    Any help would be much appreciated!

    Angelina

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    If you are reading anything that makes you think that bloggers can install plugins, custom themes or third party themes on sites hosted by wordpress.COM, then you are mistaken/misinformed. We have never had that ability. You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.

    There is no FTP access https://en.support.wordpress.com/ftp-access/ and no blogger installed plugin capability is provided on wordpress.COM hosted sites for security and stability reasons. No upgrade changes that reality. Here at wordpress.COM we have built-in plugins. https://en.support.wordpress.com/plugins/

    Themes

  • Unknown's avatar
    timethief · Member ·

    You must be logged in under the username account that registered the site first. Then to empty the site you have two options:
    (1) Doing this quickly and easily yourself http://en.support.wordpress.com/empty-site/
    (2) Waiting in a queue and having Staff do it for you.

    Staff can empty the whole blog for you. That will remove all data including posts, pages, tags, categories, comments, and uploaded files and once deleted, the data cannot be recovered.

    If you are sure you want Staff to proceed, and you are prepared to wait then type modlook into the tags in the sidebar of this thread for Staff attention, and post here again to:
    (1) confirm the URL of the blog you want them to empty;
    (2) confirm that you know content deletion is irreversible.

    IMPORTANT NOTE: Deleting public blogs and/or blog content from them does not remove indexed content from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • The topic ‘How to reset and delete all information’ is closed to new replies.