How to resign of new charges which I don´t need anymore?

• 

  butterstueck · Member · Dec 30, 2014 at 10:17 am

  • Copy link
  • Add topic to favorites

  Hallo, I bought a theme beginning of 2014 but now I don´t need that one anymore because I already work with a new theme. I saw that I have to pay again for the domain (which I moved already), No Ad (which should be for the old theme) and Custom Design (which should also be for the old theme) … how can I resign that? Thank you very much for your help!

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Dec 30, 2014 at 6:25 pm

  • Copy link

  Hi!

  Just to be sure, you’re no longer using the domain ofenan.com with WordPress.com any longer. Is that correct? If so, I’ll remove the upgrade from your account so you will not be charged moving forward.

  Regarding the No Ads and Custom Design upgrade, those are blog-dependent, not theme-dependent. They would still be applicable if you were planning on using WordPress.com. If you’re no longer using WordPress.com, I can remove those as well – just reply back to confirm!

• 

  butterstueck · Member · Dec 31, 2014 at 7:38 am

  • Copy link

  Hallo&Thanks for your fast reply.

  That´s right, I moved my domain which I now use under wp.org.

  You can remove no ads and custom design as I am not using wp.com for blogging anymore.

  Thank you very much!

• 

  jeremeylduvall · Member · Dec 31, 2014 at 10:00 pm

  • Copy link

  Done! You will not be charged moving forward. Let us know if you need anything else!