How to restore default title background

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  baigaliorchin · Member · Jul 15, 2017 at 8:31 am

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  I am trying to restore default dark blue title background in Big Brother theme (Customize – Colors & Backgrounds – Background – Default – Save and Publish), but no result. What I did wrong?

  See https://zaamar.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  hacchism · Staff · Jul 15, 2017 at 11:36 am

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  Hi there,

  Are you still facing the issue? I think it should be the issue related your web browser. Please kindly reboot your device or clear a cache of your web browser. It should help the issue to be resolved.

  Browser Issues
  https://en.support.wordpress.com/browser-issues/

  Please try what I mentioned above and let me know if it works.

  Thanks,
  Yuki

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  baigaliorchin · Member · Jul 15, 2017 at 12:31 pm

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  Hi,
  Thank you for quick response.
  Unfortunately, still no result. I even used Microsoft Edge and did the same steps, but I see a red background, not a dark blue one.

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  baigaliorchin · Member · Jul 15, 2017 at 12:42 pm

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  +
  I cleared Chrome cache using CCleaner, rebooted my notebook and etc.

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  hacchism · Staff · Jul 15, 2017 at 12:59 pm

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  Oh…..
  You must be stressed about the issue :(

  In this case, I don’t have any idea. I’m sorry about that. I’ve tagged this thread for staffs. Someone of them reaches you and take a closer look. Please wait for a moment patiently. I recommend you to subscribe to this thread so as that you can be notified when they respond.

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  gemmacevans · Member · Jul 16, 2017 at 10:05 am

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  Hi baigaliorchin,

  I just tried to restore the default blue and grey colour scheme but it hasn’t worked for me either. I’ll speak to our theme team and see if they can help. I’ll be in touch.

  Thanks!

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  gemmacevans · Member · Jul 17, 2017 at 11:50 am

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  Hi baigaliorchin,

  We’ve been able to restore the default colours (blue and grey) to your site. The issue appears to be a bug in the theme and isn’t anything you were doing wrong. I’ll report it so our developers can take a look a closer look.

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  hacchism · Staff · Jul 17, 2017 at 12:03 pm

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  Glad to hear that :)
  Thanks, @gemmacevans!!

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  baigaliorchin · Member · Jul 17, 2017 at 12:20 pm

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  The problem is solved. Many thanks to all, especially to Hacchism and Gemmacevans!

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  gemmacevans · Member · Jul 17, 2017 at 2:06 pm

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  My pleasure! :)