How to retrieve my old website

  • Unknown's avatar
    makhalil77 · Member ·

    Hi, I am DR. Mohamed Khalil, I had an old website on WORDPRESS that was done by one of my friends on 2012 or 2013.
    I published my articles and many things regarding my physical therapy center in Egypt. I lost to connect with it many years ago. can I get it back and pay for the service again.
    DR. MOHAMED KHALIL
    +17089420188
    (email visible only to moderators and staff)
    the name of the friend who made it for me was Mahmoud from Egypt. I guess the name was Egypt center for orthopedic manual physical therapy

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • dikshaasingh · Staff ·

    Hi @makhalil77,

    You can try few options to retrieve your old website:

    1. Password Recovery: If you remember your username or email address belonging to the account, you can try to Reset Your Password.
    2. Password Recovery through SMS: If you would have enabled Two-Step Authentication for added security on your account, you can try to Reset Your Password With SMS.
    3. Prove Ownership: On the account recovery page, you can provide certain information to verify that you are the owner of the account you’re trying to log in to. It will require at least one of the following pieces of information: Transaction ID, Activation URL or key, Two-Step Authentication Codes.

    You can refer to this document – Recover Your Account

    Add recovery emails and phone numbers after gaining access.

    Hope it helps!

  • The topic ‘How to retrieve my old website’ is closed to new replies.