how to stop a wordpress payment

  • Unknown's avatar
    lsalters · Member ·

    Hello,

    I wish to stop paying for the website I set up with wordpress but I don’t seem to find the ‘cancel’ button…

    L

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    You can easily cancel all your upgrades from your Purchases page at https://wordpress.com/me/purchases.

    Once you’re on that page, you’ll see a list of all your active upgrades, and you can select the one you’d like to cancel. Once selected, scroll down to the bottom of the page, where you’ll find the cancellation button.

    I’d like to mention an important note regarding your domain, culturexchange.fr. If you decide to cancel it, it might become challenging to secure it again in the future. If you have plans to use this domain elsewhere, I’d recommend not canceling it. You can keep the domain with us and simply point it to any other service you wish.

    Also, may I ask what prompted you to consider canceling your subscription? We value your feedback and would love to hear if there’s anything we can improve or assist with.

    Let me know if you have any other questions or need further assistance. We’re here to help.

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