How to stop being charged for WP Add On for website that has been deleted?

  • Unknown's avatar
    karenkilpatrick · Member ·

    Hi, My former website http://www.sakvirtualservices.com had a WP Add On that was set to autorenewal, and since the website was deleted in July 29, 2021, this WP Add On was set at Autorenewal and so I have been charged for it ever since even though there is no website. First I would like for this charge to be stopped and if any refund is possible for the additional charges for this Add On? I do not recall what add on it was even…Thanks for any and all help. Karen Kilpatrick

    I don’t have a site with WordPress.com yet

  • staff-ozmodiar · Staff ·

    Hi,

    I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

    Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

    WordPress.com vs. WordPress.org

    Take a look and let us know if anything is unclear or you have any further questions.

  • The topic ‘How to stop being charged for WP Add On for website that has been deleted?’ is closed to new replies.