How to stop e-mail notifications

• 

  creativebloomings · Member · Mar 9, 2014 at 5:09 pm

  • Copy link
  • Add topic to favorites

  One of my “followers” wants to stop getting e-mail notifications, and has not been able to do so. I told her to find the “unsubscribe” link at the bottom of her e-mail notification, but she says her notifications contain no such link.

  How can I help her to unsubscribe? She is getting quite irritated with me, and I can’t see any way from my end to help her.

  The blog I need help with is: (visible only to logged in users)

• 

  amy13geo · Member · Mar 9, 2014 at 5:35 pm

  • Copy link

  I had someone who wanted to stop following and it did work by finding a link at the bottom of the email, it was just after the post ended. Don’t know why it doesn’t work with you/her….
  Grace

• 

  timethief · Member · Mar 9, 2014 at 6:01 pm

  • Copy link

  @creativebloomings
  Your followers control their own subscriptions – you don’t and can’t do this for him/her. Here are brief instructions for unsubscribing from a blog if the person has a WordPress.com username account:

  1. click the “unsubscribe” link on the emails of the posts received at the very bottom of the emails.
  2. go here > http://wordpress.com/#!/read/edit/ locate and click the “x” next to any blog there to unfollow it and no longer receive posts in the Reader or by email.
  3. go to the blog in question and click the unfollow/follow link on your Admin bar.

  If they do not have a WordPress.com username account then 1. applies.
  1. click the “unsubscribe” link on the emails of the posts received at the very bottom of the emails.

  If this person is not successful and she has a WordPress.com account, then you need to have her post under her own username account here, or if she does not have an account then you need to post here email address (the software will hide it so only Staff can see it) and Staff will intercede.