How to stop payments to WordPress and cancel account

  • Unknown's avatar
    deming3000 · Member ·

    I need to cancel my account I have recurring PayPal payment but can no longer afford How do I stop money going to word press We are now very poor

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey Deming,

    Do you have a premium bundle of some sort? A staff/happiness engineer would be able to assist you in canceling your account. Sorry to hear about your financial situation.

  • Unknown's avatar
    timethief · Member ·

    Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

  • Unknown's avatar
    kardotim · Member ·

    I can’t seem to find a domain under your current account. What’s the address of the domain you are referring to?

  • Unknown's avatar
    daffodil77 · Member ·

    I need to cancel my account I have recurring PayPal payment How do I stop the last transaction without my authorization? – I didn’t know I have to pay it again even more than the first time. I would have appreciated to be informed about PayPal transaction not authorized by me. I can’t pay it as I lost my job and being in a great difficulty. So pls provide to withdraw my payment informing PayPal.

    My blog is httpss://daffodil77.wordpress.com.
    Regards
    Milena

  • Unknown's avatar
    timethief · Member ·

    This is the URL http://daffodil77.wordpress.com/

    Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

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