• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / How to take down a site, without a password, username etc

How to take down a site, without a password, username etc

  • Unknown's avatar
    aislinggreen · Member · Oct 29, 2014 at 3:23 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hi There,

    I work for a digital agency and we look after a clients wordpress.org site.

    Unfortunately the client use to use a .com site and has absolutely no idea of the log in details so we are currently unable to get in and take the site down. We’ve tried to the recovery process but again neither of us know the details.

    Is there anyway we can gain access to the site?

    Many thanks,

  • Unknown's avatar
    raincoaster · Member · Oct 29, 2014 at 4:49 pm
    • Copy link Copy link

    Short of a court order, it’s unlikely. Are you saying that someone there originally set up the site here and has forgotten login details, or that you just became aware of the site here and want to seize it?

  • Unknown's avatar
    raincoaster · Member · Oct 29, 2014 at 4:52 pm
    • Copy link Copy link

    Related https://en.forums.wordpress.com/topic/current-user-for-blog-lost?replies=9

  • Unknown's avatar
    stothek · Member · Oct 29, 2014 at 5:34 pm
    • Copy link Copy link

    This is probably a super long shot, but does your client still have control of their domain name? They might be able to recover the login info for their registrar and thereby be able to get control of DNS and simply point the record for their WordPress site to a different site (or nowhere in particular even).

  • Unknown's avatar
    auxclass · Member · Oct 29, 2014 at 5:45 pm
    • Copy link Copy link

    From what I have seen in the forum – short of a court order (and maybe even with it) – is the site might be set to Private but not deleted

    Put yourself in the recovery group’s shoes – someone shows up and says take a site down – but we can’t really prove it was ours – someone shows up at your front door and tells you to move out of your house because they used to own it or something – just on their word – no proof or anything – and yes you can probably produce a letterhead for the site name – so can I – this is one of the downside to only requiring an email address to set up a site here – no name – no address – no phone –

  • The topic ‘How to take down a site, without a password, username etc’ is closed to new replies.

Tags

  • Delete Account Lost Password

About this topic

  • In: Support
  • 4 participants
  • 4 replies
  • Last activity 11 years
  • Latest reply from aislinggreen

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions