How to talk to WordPress company to ask question??
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As a volunteer, i work with 3 different wordpress sites. But I am not a techy. I was going to get a premium service for $4 per month. Can I ask questions about all 3 sites? Also, is the WP tech support good? Thank you for helping me.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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You can post questions about your free site https://artpushcart.wordpress.com/ right here. Note that a WordPress.com Premium plan costs more than $4 per month. Perhaps you mean a Personal plan? That does not include Livechat support with staff though, only email support. You would need a Premium plan for that and that support would only apply to the site you had purchased the upgrade for.
https://wordpress.com/pricing/
Are the other unnamed sites hosteded here at WordPress.com too? If they have paid plans then the owners of those sites will have access to support here. If they are hosted elsewhere and just use the wordpress software then staff here cannot offer support. You’d need to register an account and visit the .org support forum in that case.
https://wordpress.org/support/forums/ -
In your dashboard, you can reach out to our support by clicking on the
?icon in the lower-right of your dashboard, or by following this link: https://wordpress.com/help/contactThe annual Premium plan and higher has access to live chat support, which I recommend if you plan to upgrade your site.
If you’ll be working on various sites for different WordPress.com users, the site owner(s) can also grant you administrator access if needed. Here’s how: https://wordpress.com/support/user-roles/
I hope that helps and please reach out again if you have any further questions.
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