How to unlock my url sofysays.com

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  buymesofy · Member · May 9, 2019 at 4:14 am

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  Thank you

  The blog I need help with is: (visible only to logged in users)

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  kruttikaphalke · Member · May 9, 2019 at 5:01 am

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  Hi there,

  Your site is using WordPress.org software which is hosted on another host.
  WordPress.com forum helps the sites hosted on WordPress.com only.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  Read the difference between .com and .org

  WordPress.com vs. WordPress.org

  Hope this helps .

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  kokkieh · Staff · May 9, 2019 at 12:44 pm

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  Hi there,

  Please contact Squarespace support for help with this, as they’re your domain provider.

  
  @kruttikaphalke, the WordPress.org forums can only help with issues related to the open source WordPress.org software. Please don’t refer people to those forums for help with domain issues, as those forums won’t be able to help them. Only their domain provider can help with something like this.

  If I go to http://sofysays.com/ I also get to a Squarespace landing page, not a site running the open source WordPress software, so it would appear you answered the question without even checking the site or domain.

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  kruttikaphalke · Member · May 10, 2019 at 5:26 am

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  Thanks @kokkieh – I will definitely keep these notes in mind moving forward.