How to unsubscribe my domain?
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Hi, i received an email yesterday, stated that i will be charged for domain renewal fee.
But the thing is, i already unsubscribe my domain. I wonder why i still need to be charged? Please help, thank you.
Below is the email that i received:
——————————-Hello,
The domain jb-property.com, mapped to the site ‘jbpropertycom.wordpress.com’ will renew automatically in 30 days. You don’t have to do anything — this is just a reminder.
You will be charged $13 for this renewal on June 3, 2020. This price does not include any applicable taxes which will vary based on your billing address.
See all your purchases and manage them under your account.
Happy WordPressing!
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Hi there,
All subscriptions are set up to be automatically renewed 30 days prior to their expiration by default. You can disable the automatic renewals by following the steps given in the below link:
https://wordpress.com/support/manage-purchases/#automatic-renewalYou can cancel your domain mapping in manage purchases option, check the below link for more details:
https://wordpress.com/support/manage-purchases/#faq-cancelling-your-plans-and-domainsHope this helps!
Cheers,
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Hi there,
First off, that upgrade belongs to a different account than the one you’re using to post here.
I can see that account cancelled the Business Plan on the site in July last year, but the domain mapping upgrade for jb-property.com was not cancelled, and that’s what you received the email about.
Please log out of your
subsalepropertyjohoraccount, and then log back in using the email address at which you received that renewal reminder. That should log you into the right account.If that doesn’t work, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/
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