How to update credit card details in payment for domain mapping upgrade
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Domain management says my credit card for the domain mapping upgrade has expired but it give no way to update that information. My site, http://www.blaug.net has disappeared entirely, and wonder if the payment for the upgrade is the reason.
Blog url: http://ricardoblaug.wordpress.com/ -
The domain blaug.net expired on January 26 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.
If you’d like to renew your ownership of this domain, you have several options:
1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.
2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/
3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can’t control it.
If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this thread letting us know. We will then send you a request for payment via PayPal and will contact our registrar on your behalf, asking to restore the domain.
Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.
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Yes, please can you renew the domain through your registrar (option one). I understand this will cost $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. Let me know.
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I’ve just sent you a payment request through PayPal. Please complete the payment and confirm it to us once it’s done. Thank you.
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Dear Kardotim,
I have paid as requested, but after over a week I still cannot see my site. Please can you help me resolve this?
thanks in advance
Ricardo
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Wow, I have been replying to your emails, and now see that you might only be responding to additions (replies) to this site. I guess the lesson is don’t enter the forums if you want something administrative done at wordpress. Have I blown my grace period?
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I’m sorry, we had to refund your payment because the domain was registered at a different registrar. Please contact your domain registrar to recover the domain from redemption. If you own the domain again, you can map it to your WordPress.com blog at Store > Domains on your blog’s dashboard.
We’re very sorry for the inconvenience.
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