How to upload the profile picture?

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  perylho · Member · May 27, 2017 at 3:27 pm

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  I am trying to use the Gravatar to upload my profile picture. Although, they sent me the confirmation that they’ve already sent the activation email to my registered email address, but I didn’t receive any email from my indicated email. What should I do I could upload my profile picture?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 28, 2017 at 11:48 am

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  Hello @perylho
  A profile picture can only be uploaded via Gravatar on WordPress.COM.

  You will need to confirm the email in order to change the profile picture.

  Sometimes a WordPress.COM glitch prevents you from receiving the confirmation email. So, I am tagging this thread for staff attention. Please be patient, someone from the staff will be here to assist you soon.

  Meanwhile you can do these:
  1. Check the spam folder of your inbox.
  2. If you are using gmail please check the Updates, Social and the Promotions tab as well.
  And also read this for other gmail issues: https://en.support.wordpress.com/email-notifications/gmail-issues/
  3. Make sure you have typed in the correct email address.

  After confirming the email you can follow this guide to upload/change the profile picture of your account: https://en.support.wordpress.com/gravatars/#upload-an-avatar

  Thanks! 🙂

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  kokkieh · Staff · May 28, 2017 at 2:29 pm

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  Hi there,

  I’ve sent an email to the address associated with your account. Please let me know if you don’t receive it.