How to use image files larger than 4000px wide?
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Hi there
I have problems using image files in my WordPress installation when they are more than 4000 pixels wide.
The file is uploaded and I can access it via the media library BUT no thumbnails or another sizes are generated, and I can access the image for galleries. After uploading I get an HTTP-error but the file is there and I can link to it.
The 4000 px limit is from experience – anything larger won’t convert.The file size upload limit is 256 MB, so that’s not the problem (and the files are actually uploaded, as mentioned above).
I use the site for distributing hi res images (e.g. 8 MB, 6000 pixels wide) for press purposes, so image downscaling is not an option.
And I need to put the images in a gallery for a quick overview for the journalists before they pick an image for download.Can I force the site to handle the larger files?
My site is hosted at Unoeuro.com, I don’t know if they have imposed restrictions on image conversions.
I can access all php files via FTP, so I can make changes there if required.Kind regards
Jakob Hessellund -
Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the self-hosted version of WordPress you need to seek help at the WordPress.org forums:
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No worries at all. You’ll want to head over to https://wordpress.org/support/ and ask the community there for help.
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